Non Profit Chatbot

Non‑Profit & Charity Chatbot Solutions

Non‑Profit and Charity Chatbot Solutions

Thinking Forward’s AI‑powered chatbots help non‑profit organisations maximise their impact—engaging donors, supporting beneficiaries, and automating routine admin so your team can focus on mission‑critical work.

Donation Assistance & Processing

Guides supporters through one‑off or recurring gifts, answers tax‑receipt questions, and directs them to secure payment gateways.

Benefits: Increases conversion rates and frees staff from repetitive donor queries.

Volunteer Recruitment & Management

Automates sign‑ups, provides event info, and manages scheduling—all while answering common volunteer FAQs.

Benefits: Streamlines recruitment and improves communication with volunteers.

24/7 Beneficiary Support

Supplies programme details, eligibility requirements, and resource links at any hour.

Benefits: Ensures beneficiaries receive timely help without overloading staff.

Event Information & Registration

Handles enquiries and registrations for fundraisers, outreach events, or workshops.

Benefits: Automates sign‑ups and keeps participants informed.

Answering Organisation FAQs

Provides instant answers about your mission, donation options, volunteer roles, and more.

Benefits: Reduces repetitive enquiries so staff can focus on complex cases.

Custom Workflows for Programme Assistance

Guides users through applications, documentation, and service access.

Benefits: Cuts delays and ensures accurate information.

Donor Engagement & Retention

Sends automated thank‑you messages, impact stories, and recurring‑gift prompts.

Benefits: Strengthens donor relationships and boosts recurring giving.

Real‑Time Updates & Alerts

Broadcasts urgent appeals, campaign milestones, or event reminders instantly.

Benefits: Keeps your audience engaged with timely calls to action.

Analytics & Reporting (Enterprise)

Tracks donor interactions and volunteer engagement, providing actionable insights.

Benefits: Enables data‑driven optimisation of outreach efforts.

Investment Plans

Explore our flexible plans—from Solo User to Enterprise—designed to grow with your organisation. View detailed pricing and sign‑up options on our Pricing Page.

View Full Pricing

Why Choose Thinking Forward?

We understand the unique challenges faced by non‑profits. Our chatbots are tailored to streamline operations, increase donations, and engage volunteers—so you can focus on making a bigger difference.