GDPR Compliance Statement
At Thinking Forword, your privacy is our priority. As a provider of AI chatbot solutions, we are fully committed to safeguarding your personal data in compliance with the General Data Protection Regulation (GDPR). This statement outlines how we collect, use, and protect your personal information and ensures your rights as a data subject.
1. Our Commitment to GDPR
Thinking Forword adheres to the GDPR’s principles of transparency, fairness, and accountability in processing personal data. We only collect the data necessary to provide you with the best service and ensure that it is processed lawfully, fairly, and in a transparent manner.
2. Data Collection and Usage
We collect personal data for the purpose of improving our AI chatbot services, ensuring optimal performance, and enhancing customer experience. This data may include your name, email address, and usage statistics. All data collected is used exclusively for these purposes and will never be sold or shared with third parties without your explicit consent.
3. Data Security
We implement robust security measures, including encryption and secure storage, to protect your personal data from unauthorized access, disclosure, or modification. Our team continuously reviews and updates our security protocols to stay ahead of potential risks.
4. Your Rights
As a data subject under GDPR, you have several rights regarding your personal information, including:
- Access: You can request access to your data at any time to understand what information we hold about you.
- Rectification: If you believe any of your data is inaccurate or incomplete, you have the right to request corrections.
- Erasure: You can request the deletion of your personal data when it is no longer needed or if you withdraw your consent.
- Restriction: You have the right to request the limitation of data processing in certain circumstances.
- Portability: You can request your data be transferred to another service provider.
- Objection: You may object to data processing at any time, especially if it involves direct marketing.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. After that period, your data will be securely deleted.
6. Consent and Withdrawing Consent
By using our services, you consent to the collection and use of your personal data as described in this statement. You have the right to withdraw consent at any time, which will not affect the lawfulness of processing based on consent before its withdrawal.
7. Data Transfers Outside the EU/EEA
If your personal data is transferred outside the European Union (EU) or the European Economic Area (EEA), we ensure that adequate protection measures are in place, such as standard contractual clauses, to guarantee your data’s security.
8. Updates to This Statement
We may update this GDPR compliance statement periodically to reflect changes in our practices or in the law. We encourage you to review this page regularly to stay informed of any updates.
9. Contact Information
If you have any questions about this GDPR compliance statement or your personal data, please contact our Data Protection Officer (DPO) at [email address]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we are not processing your data in accordance with GDPR.
For more detailed information, please refer to our comprehensive Privacy Policy.