Amy Chat
🇬🇧UK’s Leading AI Assistant Platform
Sector-tailored AI solutions built for UK organisations. GDPR-first, data-sovereign, and designed to save your team 5-10 hours per week while improving service quality.
Why Choose Amy Chat by Thinking Forword?
Built for UK
GDPR-first, UK-hosted by default. Your data never leaves the UK unless you choose.
No Hidden Risk
We never store chats unless you opt to. Your staff and clients stay in full control.
Sector-Tailored
Not one-size-fits-all. Trained on your policies, workflows, and industry language.
Complete Suite
Website engagement, staff training, and knowledge management in one platform.
Proven Impact
Cuts repetitive queries, improves morale, and lets teams focus on high-value work.
Future-Ready
40+ languages, accessibility features, scalable from one user to enterprise-wide.
Proven Results for UK Organisations
Choose Your Amy Chat Solution
Customer Engagement
AI-powered website chat that understands your content and guides visitors to success with sector-specific knowledge.
Staff Knowledge Hub
Internal AI assistant that provides instant access to policies, procedures, and organisational knowledge with complete data control.
Learning & Development
Comprehensive training platform with AI tutoring, assessment tools, and progress tracking for structured learning programmes.
Customer Engagement Solutions
Transform your website visitors into satisfied customers with AI that understands your sector and speaks your language.
Professional
Essential AI engagement for growing businesses seeking professional online presence with sector-specific knowledge.
- Up to 10 pages indexed
- GPT-4 powered responses
- UK data hosting
- Monthly content sync
- Session memory
- Basic customisation
- Email support
- GDPR compliant
Business
Advanced engagement platform with multilingual support and enhanced analytics for scaling organisations.
- Up to 30 pages indexed
- Advanced AI conversation flows
- Sector-specific training
- Multilingual support (5 languages)
- Weekly content sync
- Custom branding & themes
- Advanced analytics
- Priority support
- WCAG accessibility features
Enterprise
Comprehensive solution with unlimited content capacity and enterprise-grade features for large organisations.
- Up to 100 pages indexed
- Custom AI model training
- Real-time content streaming
- 40+ language support
- Daily content sync
- White-label options
- Advanced analytics & reporting
- API integrations
- Dedicated account manager
- 99.9% uptime SLA
Custom Enterprise Solution
Fully tailored customer engagement solution designed for your organisation’s unique requirements
Investment
Enterprise Capabilities
- Unlimited pages on one site
- Custom model fine-tuning
- Multi-brand configurations
- Priority inference processing
- Real-time synchronization
- 24/7 security monitoring
- Advanced engagement analytics
- API integration suite
- Compliance audit support
- White-label solutions
- Multi-site deployment
- Custom SLA agreements
Dedicated Support
- ✓ Customer Success Manager
- ✓ 24/7 Priority Phone Support
- ✓ Custom Implementation Team
- ✓ Quarterly Business Reviews
- ✓ Priority Feature Roadmap
Ideal for High-Volume Organisations
Fortune 500 companies, government agencies, major healthcare systems, and organisations requiring unlimited customer engagement capacity with custom AI training and dedicated infrastructure.
Enterprise Security & GDPR Compliance: Robust data protection measures with full GDPR compliance and enterprise-grade security standards
Staff Knowledge Hub Solutions
Empower your team with instant access to organisational knowledge, policies, and procedures through secure, UK-hosted AI assistance.
Individual
Personal AI assistant for individual professionals managing their knowledge and workflows.
- 1 user licence
- Up to 10 documents/pages
- GPT-4 intelligent responses
- Full-text content search
- UK data hosting
- Monthly usage metrics
- Email support
- GDPR compliant
Team
Collaborative knowledge platform for small teams and growing businesses.
- 2-4 user seats
- Up to 50 documents/pages
- Session memory management
- Keyword highlighting
- Webhook support
- Session duration analysis
- IP rate limiting
- Priority email support
Business
Advanced knowledge management platform for scaling organisations with comprehensive analytics and integrations.
- 5-10 user seats
- Up to 200 documents/pages
- Advanced conversation threading
- Contextual follow-up suggestions
- Internal systems API
- Team-level performance analytics
- Data export capabilities
- GDPR-ready data controls
- Live chat support
Custom Enterprise Solution
Bespoke knowledge management architecture designed for your organisation’s unique requirements
Investment
Enterprise Capabilities
- Unlimited user licences
- Unlimited document capacity
- Custom AI model fine-tuning
- Semantic vector search
- Microsoft Word/PDF processing
- Enterprise SSO integration
- Custom HR/IT system APIs
- Real-time analytics dashboard
- 24/7 security monitoring
- Compliance audit support
- Multi-tenant architecture
- Data residency controls
Dedicated Support
- ✓ Customer Success Manager
- ✓ 24/7 Priority Phone Support
- ✓ Custom SLA Agreements
- ✓ Quarterly Business Reviews
- ✓ Priority Feature Roadmap
Ideal for Large Organisations
Government departments, multinational corporations, NHS trusts, universities, and organisations with 50+ employees requiring enterprise-grade knowledge management with complete customisation and dedicated support.
Enterprise Security & GDPR Compliance: Robust data protection measures with full GDPR compliance and enterprise-grade security standards
Learning & Development Solutions
Transform your training programmes with AI-powered learning platforms, intelligent tutoring, and comprehensive progress tracking.
Foundation
Essential learning platform for training providers and educators starting their digital transformation journey.
- Up to 2 comprehensive training modules
- YouTube integration (2 videos per module)
- GPT-4 “Ask the Instructor” functionality
- Interactive quiz integration
- Public module access
- Module engagement tracking
- Custom color theming
- UK data hosting
- Email support
Professional
Comprehensive learning ecosystem with advanced features for established educational organisations and corporate training.
- Up to 10 comprehensive training modules
- YouTube integration (5 videos per module)
- Advanced AI tutoring with citation processing
- Adaptive assessment algorithms
- Membership-gated content
- Completion rate analysis
- Dual-language platform support
- Custom player interface
- Weekly content synchronization
- Priority support
Enterprise
Unlimited learning platform with custom AI tuning and enterprise-grade infrastructure for large-scale education.
- Up to 25 comprehensive training modules
- Unlimited video integration
- Custom curriculum AI training
- Comprehensive assessment suite
- SSO integration (OAuth, SAML)
- Cohort performance analysis
- 40+ language support
- Complete CSS customization
- White-label solutions
- Daily content synchronization
- Dedicated learning architect
- 24/7 technical support
- 99.9% uptime SLA