UK’s Leading AI Assistant Platform
Sector-tailored AI solutions built for UK organisations. GDPR-first, data-sovereign, and designed to save your team 5-10 hours per week while improving service quality.
Why Choose Thinking ForWord?
Built for UK
GDPR-first, UK-hosted by default. Your data never leaves the UK unless you choose.
No Hidden Risk
We never store chats unless you opt to. Your staff and clients stay in full control.
Sector-Tailored
Not one-size-fits-all. Trained on your policies, workflows, and industry language.
Complete Suite
Website engagement, staff training, and knowledge management in one platform.
Proven Impact
Cuts repetitive queries, improves morale, and lets teams focus on high-value work.
Future-Ready
40+ languages, accessibility features, scalable from one user to enterprise-wide.
Proven Results for UK Organisations
Choose Your Solution
Customer Engagement
AI-powered website chat that understands your content and guides visitors to success with sector-specific knowledge.
Staff Knowledge Hub
Internal AI assistant that provides instant access to policies, procedures, and organisational knowledge with complete data control.
Learning & Development
Comprehensive training platform with AI tutoring, assessment tools, and progress tracking for structured learning programmes.
Customer Engagement Solutions
Transform your website visitors into satisfied customers with AI that understands your sector and speaks your language.
Professional
Essential AI engagement for growing businesses seeking professional online presence.
- Up to 10 pages indexed
- GPT-4 powered responses
- UK data hosting
- Monthly content sync
- Session memory
- Basic customisation
- Email support
- GDPR compliant
Business
Advanced engagement platform with multilingual support and enhanced analytics.
- Up to 30 pages indexed
- Advanced AI conversation flows
- Sector-specific training
- Multilingual support (5 languages)
- Weekly content sync
- Custom branding & themes
- Advanced analytics
- Priority support
- WCAG accessibility features
Enterprise
Comprehensive solution with unlimited content capacity and enterprise-grade features.
- Up to 100 pages indexed
- Custom AI model training
- Real-time content streaming
- 40+ language support
- Daily content sync
- White-label options
- Advanced analytics & reporting
- API integrations
- Dedicated account manager
- 99.9% uptime SLA
Custom Enterprise Solution
Fully tailored customer engagement solution designed for your organisation
Investment
Enterprise Capabilities
- Unlimited pages on one site
- Custom model fine-tuning
- Multi-brand configurations
- Priority inference processing
- Real-time synchronization
- 24/7 security monitoring
Dedicated Support
- Customer Success Manager
- 24/7 Priority Phone Support
- Custom Implementation Team
- Quarterly Business Reviews
- Priority Feature Roadmap
Staff Knowledge Hub Solutions
Empower your team with instant access to organisational knowledge, policies, and procedures.
Individual
Personal AI assistant for individual professionals managing their knowledge.
- 1 user licence
- Up to 10 documents/pages
- GPT-4 intelligent responses
- Full-text content search
- UK data hosting
- Monthly usage metrics
- Email support
- GDPR compliant
Team
Collaborative knowledge platform for small teams and growing businesses.
- 2-4 user seats
- Up to 50 documents/pages
- Session memory management
- Keyword highlighting
- Webhook support
- Session duration analysis
- IP rate limiting
- Priority email support
Business
Advanced knowledge management platform for scaling organisations.
- 5-10 user seats
- Up to 200 documents/pages
- Advanced conversation threading
- Contextual follow-up suggestions
- Internal systems API
- Team-level performance analytics
- Data export capabilities
- GDPR-ready data controls
- Live chat support
Custom Enterprise Solution
Bespoke knowledge management architecture designed for your organisation
Investment
Enterprise Capabilities
- Unlimited user licences
- Unlimited document capacity
- Custom AI model fine-tuning
- Semantic vector search
- Microsoft Word/PDF processing
- Enterprise SSO integration
- Custom HR/IT system APIs
- Real-time analytics dashboard
Dedicated Support
- Customer Success Manager
- 24/7 Priority Phone Support
- Custom SLA Agreements
- Quarterly Business Reviews
- Priority Feature Roadmap
Learning & Development Solutions
Transform your training programmes with AI-powered learning platforms.
Foundation
Essential learning platform for training providers starting their digital journey.
- Up to 2 training modules
- YouTube integration (2 videos/module)
- GPT-4 “Ask the Instructor”
- Interactive quiz integration
- Public module access
- Module engagement tracking
- Custom color theming
- UK data hosting
- Email support
Professional
Comprehensive learning ecosystem with advanced features for established organisations.
- Up to 10 training modules
- YouTube integration (5 videos/module)
- Advanced AI tutoring with citations
- Adaptive assessment algorithms
- Membership-gated content
- Completion rate analysis
- Dual-language platform support
- Custom player interface
- Weekly content sync
- Priority support
Enterprise
Unlimited learning platform with custom AI tuning and enterprise-grade infrastructure.
- Up to 25 training modules
- Unlimited video integration
- Custom curriculum AI training
- Comprehensive assessment suite
- SSO integration (OAuth, SAML)
- Cohort performance analysis
- 40+ language support
- Complete CSS customization
- White-label solutions
- Daily content sync
- Dedicated learning architect
- 24/7 technical support
- 99.9% uptime SLA