Thinking ForWord | Enterprise AI Solutions – Features

Features that make work easier, life better

Three AI assistants. One goal: help your website visitors, help your employees, and help your learners, with GDPR-first UK hosting and simple deployment.

Why choose us

Built for UK organisations

Privacy by design, accessibility in mind, and measurable time savings across teams.

GDPR-first & UK-hosted

Data stays in the UK by default. No persistent chat storage unless a user opts to email or download.

Fast time-to-value

Simple embed works with common CMSs and custom sites. Typical go-live measured in business days.

40+ languages

Serve diverse audiences. Dual-language options on higher tiers, full localisation on enterprise.

Customer Engagement

Website Intelligence — public-facing site chat

AI-powered conversations that understand your content and guide visitors to the next best step.

What it does
For websites & portals

Content intelligence

  • Index 10–100+ pages (unlimited on custom enterprise)
  • Automated content synchronisation (monthly → daily)
  • Real-time response streaming (Enterprise)

AI capabilities

  • GPT-4 powered Q&A with conversation threading
  • Advanced citation processing (Business+)
  • Multi-assistant architecture (Enterprise)

User experience

  • Floating widget, full-screen on mobile
  • Custom branding, themes, and button styles
  • WCAG-aligned accessibility features

Analytics & security

  • Engagement & session analytics (advanced on Business+)
  • Enterprise-grade input sanitisation, secure API endpoints
  • GDPR-ready data controls
Staff Knowledge Hub

Enterprise Knowledge — internal employee support

Instant answers from policies and procedures, safely delivered to your team.

What it does
For internal teams

Access & capacity

  • 1 to unlimited user seats (by tier)
  • 10 → 500 → unlimited documents/pages
  • Microsoft Word/PDF processing (Enterprise+)

AI & search

  • GPT-4 intelligent responses with session memory management
  • Full-text search, keyword highlighting
  • Semantic vector search (Custom Enterprise)

Integrations & controls

  • Webhooks & internal systems API
  • SSO (SAML/OAuth) on higher tiers
  • IP rate limiting and data export options

Analytics & security

  • Usage, session duration, team-level analytics
  • Encryption in transit and at rest (Enterprise)
  • 24/7 security monitoring (Custom Enterprise)
Learning & Development

Learning Platform — AI-powered training & tutoring

From “Ask the Instructor” to adaptive assessments, build engaging, measurable programmes.

What it does
For training providers & L&D

Learning architecture

  • 2 → 10 → 25 training modules (by tier)
  • Automated sync (monthly → weekly → daily)
  • Unlimited video integration (Enterprise)

Media & tutoring

  • YouTube per module with chaptering
  • GPT-4 “Ask the Instructor” + advanced citation support
  • Custom curriculum AI training (Enterprise)

Assessment & access

  • Interactive quizzes; adaptive algorithms
  • Membership-gated content; SSO on enterprise
  • Cohort performance analysis & custom dashboards

Brand & accessibility

  • Custom player interface and CSS theming
  • 40+ language support; TTS/STT roadmap
  • WCAG-aligned, mobile-first delivery
FAQs

Security, privacy, and deployment

Plain-English answers to common questions. Ask for a DPIA-friendly note if you need it.

Where does data live?

In the UK by default. We can document hosting for your DPIA and procurement pack.

Do you store chats?

Not by default. A user may opt to email or download a transcript; otherwise, no persistent storage.

How hard is it to embed?

It’s a simple snippet that works with common CMSs and custom sites. We provide QA steps and UAT support.

Accessibility?

We follow WCAG guidelines. Full-screen mobile modes and clear language defaults support all users.

Ready to see it on your content?

Share a page list or a few documents and we’ll configure a quick demo. Annual plans save ~10%.

Book a quick demo

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